FAQs

☀️ SunPlay Australia – Frequently Asked Questions

Your shady spot when it’s hot! We’re here to make beach days with the family breezy, sun-safe and simple. Below are answers to our most commonly asked questions – all wrapped up in a no-fuss format, just how we like our beach days...

⛱️ How do I set up my SunPlay beach tent?

Watch Our Set Up Video ▶️

Setting up your SunPlay Australia Pop Up Beach Tent is a breeze – literally!

Here’s the quick 4-step guide:
1️⃣ Take your tent out of the backpack (yes, it fits!)
2️⃣ Unfold the four lightweight poles
3️⃣ Grab the top ends of the poles and Pop! – it springs into shape
4️⃣ Push down gently on the tops of the poles until you hear a click – now it's locked in and ready

Secure your tent using the included tent pegs, fill the sandbags, and attach the four clips for a snug, breezy fit. Set up in under a minute so you can get straight to the sunshine and sandcastles. 🏖️

🎒 How do I pack down my beach tent?

Watch Our Pack Down Video ▶️

Packing down your SunPlay tent is just as easy – no wrestling required!

Here’s how to do it:
1️⃣ Grab the top levers with both hands and pull the tent gently in toward your body
2️⃣ Compress the poles and lower the tent softly to the ground
3️⃣ Pull each pole from its bracket and fold it in – no force needed!
4️⃣ Fold in the fabric, roll it up tightly to remove air, and slide it into your backpack

Done and dusted – and yes, there’s still room in your bag for sunscreen, snacks, and that half-finished juice box.

🚚 What are the delivery times?

We ship all orders from our home base on the Northern Beaches of Sydney, using trusted Australia Post delivery services.

📦 Orders are fulfilled every Tuesday and Friday
📬 Delivery time depends on your location — check the Australia Post Delivery Calculator for an estimate from Sydney to your address.

✔️ FREE SHIPPING Australia-wide
✔️ Trackable, reliable, and fast

🌀 Can I Open or Close the Panels on My Beach Tent?

Q: Can I open or close the front, back, and side panels of my SunPlay tent?
A: Yes – you can open or close them all! ⛱️💙

🎥 Discover Just How Versatile Your SunPlay Australia Pop Up Beach Tent Really Is! ⛱️🌞

Looking for a beach tent that adapts to your day? You’ve found it!
In this clip, we’ll show you just how flexible your SunPlay Pop Up Tent really is:

✅ Open it up on all sides to catch the sea breeze and soak up those coastal views 🌊
✅ Zip it up completely for privacy — perfect for naps, outfit changes, or feeding time 👙👶
✅ Close the mesh doors and windows for full airflow without the flies, mozzies, or flying sand 💨🦟

Whether you're chasing shade, quiet time, or that perfect ocean breeze, your tent’s got you covered. Literally. 😉

👉 Watch now and see how easy it is to customise your shade, your way.
So versatile. So SunPlay. 💙

🤔 Why isn’t my SunPlay Australia Beach Tent opening easily this time?

Chances are, the clips are still attached from your last beach day!

The four small connecting clips (look for the bright blue fabric) often stay attached to the poles, which can stop your tent from popping open or folding down smoothly.

👉 Simply unclip them before setup or pack down.
This quick fix gets your tent working like a dream again!

🎥 Watch our video to see the exact location of the clips — it’s a quick visual guide to help you spot and release them in seconds. (Note: this video only shows clip placement, not full setup or pack down.)

🌞 The Serious Question... UV Protection – How Safe Is My Beach Tent?

Q: Do SunPlay Australia beach tents provide UV protection?
🛡️ Yes, absolutely! All our SunPlay Australia Pop Up Beach Tents are made from specially tested shade fabric that blocks over 99% of harmful UV radiation ☀️. Whether you're shielding babies, toddlers, or the whole crew, you can feel confident you’ve got serious sun safety on your side 👶👨👩👧👦.

Q: What UV protection rating do the tents have?
📊 Our tents are tested to ARPANSA standards (Australia’s radiation protection authority) 🇦🇺. They’re rated as "Most Effective", with 99.0% UVR Block and UV Effectiveness of 99.6% 🧪💯.

Q: What does “UVR block” mean?
☂️ UVR stands for Ultraviolet Radiation. A 99.0% UVR block means only 1% of UV rays pass through the fabric – reducing the risk of sunburn, heat stress, and long-term skin damage 🩷. That’s a big win for outdoor-loving families 🏖️.

Q: Is this protection suitable for babies and young children?
👼 Definitely! Young skin is extra sensitive to sun damage, so our baby beach shade tents offer the same high-performance fabric as our family-sized tents. That means peace of mind and breathable comfort for your little ones 🍼👒.

Q: Do I still need sunscreen if I’m under the tent?
🧴 Yes, please! While our tents give amazing overhead protection, UV rays can still reflect off the sand and water 🏝️🌊. We always recommend combining shade with a high SPF sunscreen, sun-safe clothing, and regular hydration 💦 for full beach day protection.

Q: Who is ARPANSA and why does their testing matter?
🔬 ARPANSA is the Australian Radiation Protection and Nuclear Safety Agency – the national body that tests and rates UV protection 📖. Their independent testing proves our tents offer scientifically backed sun safety for the harsh Aussie sun 🌞🇦🇺.

🏖️ What makes SunPlay tents the best beach tents in Australia?

We’re so glad you asked! Our SunPlay Australia Pop Up Beach Tents are designed by a real Aussie mum who knows the juggle of beach gear, kids, snacks, sunscreen and sanity.

Here’s why our customers keep coming back:

🌞 Australian Certified 99% UV Protection – so your family stays safe in the sun
⛱️ Quick One-Person Setup – no need for instructions or engineering degrees
🎒 Backpack-Style Portability – lightweight, compact, and easy to carry
👶 Perfect for Babies, Toddlers & Teens – roomy inside, breathable mesh, and safe shade
💨 Built for Aussie Conditions – includes tent pegs, sandbags, and pole clips for windy days
🎨 Stylish Colours – so you can find your spot from the surf

Our tents aren’t just beautiful – they’re built tough and light for real family beach life.

🧡 Need help or advice?

We’re always here to help – whether you're not sure which tent suits your family, or need help with setup, clips, or delivery.

📩 Contact Us Anytime on Ally@forsunplay.com – we’re a small Aussie business, and you’ll hear back from our Owner, Ally, a real person (and a lovely one at that)!

🌊 Why Choose SunPlay Australia?

Whether you're after the best beach tent for babies, a lightweight pop up shade tent for the family, or a compact beach tent with backpack carry, SunPlay Australia is your go-to for sun safety, style and simplicity.

✅ Trusted by Aussie families
✅ Designed with real-life parenting in mind
✅ Loved for beach days, backyard hangs and outdoor adventures

Ready to create your shady spot when it’s hot?

👉 Shop the Collection – and don’t forget, FREE DELIVERY on all orders!